play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6951146092
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This password-free login process makes it easy and convenient to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with the active number associated with it. If your number has changed, you can update it by sending your proper KYC (Know Your Customer) details to our customer support via email. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device, then download the latest updated version. This will ensure you have the most recent features and can log in without any issues. Once updated, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This allows users to access their earnings, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, which includes storing your Aadhar card, UPI information, and bank details. This is a necessary step in the process. Your cooperation in providing all necessary information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, allowing the overall process to be completed in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
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